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Hospital Radio Plymouth Privacy Policy

Hospital Radio Plymouth respects your privacy and is committed to protecting it. Hospital Radio Plymouth provides this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way any of your information which may be collected and used. We have structured our website so that, in general, you can visit our website without identifying yourself or revealing any personal information.

This Privacy Policy applies to the site accessible from www.hospitalradioplymouth.org.uk (the "Site") and data we receive from you via the Site. Hospital Radio Plymouth ensures that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 and the policy set out below. Links provided within the Site are not covered by this Privacy Policy.

Personal data collected

On our Site you can make information requests, view information, listen to streaming radio, make requests for radio play dedications and register with Hospital Radio Plymouth. The types of personal information you provide to us on these pages may include name, address, phone, e-mail address and contact preferences.

Data Collection and Purpose Specification

We collect your personal data to process your application to volunteer as a member, book advertising space on the Site, provide you with information about Hospital Radio Plymouth, dedicate messages and songs to others via the radio and keep you informed of news and events and to better understand who uses our Site and the pages they access so as to be able to improve the Site.

We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required by law. We will not sell, rent or lease your personal data to others.

We disclose information about our members and visitors to our Site only with their consent, or if we are required to do so by law.

You agree that if we transfer ownership or management of the Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.

Children's Privacy

Hospital Radio Plymouth believes that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. Accordingly, at our Site we do not collect personal information from children under 13 without parental consent. In the event we develop areas of our Site directed at children under age 13, we will implement a special children's privacy statement.

Links to other Websites

Parts of our Site contain links to third party websites for your convenience and information. If you use these links, you will leave the Site. When you access a third party site, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Privacy Policy does not cover the information practices of those third party websites linked to our Site. These third party sites may send their own cookies to users, collect data, or solicit personal information.

Security

We do not give visitors to our Site the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure. Information can be intercepted, lost, redirected, changed and read by other people.

However, Hospital Radio Plymouth acknowledges your trust and is committed to protecting the information you provide to us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we may collect online.

All our staff and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

Automatic Collection of Information

We do not use cookies for collecting personal information.

The Site does not automatically store or capture personal information other than logging your IP address. This information is not retained after you have logged off. We do not link information automatically logged by other means with personal data about specific individuals.

Providing Visitors with Anonymous Access

You can browse our Site without disclosing your personal data.

Feedback

Your feedback is valuable to us and will allow us to operate the Site better. Your views on what we are doing and how we could make things better are important to us.

If you have any comments or questions about Hospital Radio Plymouth's use of your information or about this online Privacy Policy, please send an e-mail to enquiries@hospitalradioplymouth.org.uk

When you send us or provide us with personal information via e-mail or via telephone (in a message containing a question, request, comment, applying to be a member or ordering advertising space or by filling out a form that e-mails us this information), we use it to respond to your requests.

If you e-mail us, or give us your e-mail address, we may keep a record of it. We may use it to contact you occasionally about news, events, products or services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any unauthorised third parties.

Your Rights to Access Personal Data

Hospital Radio Plymouth strives to keep your personal data accurate and encourages you to contact us at enquiries@hospitalradioplymouth.org.uk to update your information, if necessary.

For any enquiry or concern about our privacy policy, or to request access to your personal data please contact our relevant data manager:

We have to provide you with a readable copy of the personal data which we keep about you within 40 days of receiving your written request. The Data Protection Act allows us to charge a fee of £10 pounds for this service. Evidence or proof of your identity (for example, a passport, driver's licence or current bills) will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

  • erased;
  • rectified or amended;
  • completed.
We reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal and allow you to challenge our decision.

Complaints and Disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us any complaints regarding our privacy practices to enquiries@hospitalradioplymouth.org.uk or send us a letter to:

Privacy Compliance Coordinator
Hospital Radio Plymouth
Studio Centre
Derriford Hospital
Plymouth
Devon
PL6 8GH

Changes to this Privacy Policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on our Site so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use our Site. Regardless of any changes we make to our Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provided your information, unless you give your express consent for us to do otherwise.